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Where to find product serial number

This topic contains 3 replies, has 1 voice, and was last updated by  Architect 3D Support team 3 months, 3 weeks ago.

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  • #5406 Reply

    Simon Hutchison

    Hi,

    I have downloaded the software and am at the point that it is asking for the product serial number but cannot find it in the email or anywhere else.

    Where should I find the product serial number ?

    Thanks heaps

  • #5423 Reply

    Architect 3D Support team

    Hello Simon,
    thank you for posting your message.

    The key number for Architect 3D is mentioned in the order confirmation email.
    Repeated order confirmation email was resent to your registered address.
    Alternatively you may lookup your order on the payment processor website and get the key number from there.

    Kind regards,
    Architect 3D Support team

  • #5425 Reply

    Brian

    Hi

    I recently purchased Architect 3d gold, Ive receievd the email with the serial key and the download link however when I press the link my computer is saying I dont have the app to open the download file.

    Im running windows 10.

    thanks

    • #5428 Reply

      Architect 3D Support team

      Hello Brian,
      thank you for posting on Architect 3D forum.

      This forum is about topics how to use the software, please contact the support team on the mentioned email address near the end of the order confirmation email.

      Kind regards,
      Architect 3D Support team

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